Customer service

Our customer service is available from Monday to Friday (except on Italian National holidays) from 08:30 am till 01:00 pm and from 02:00 pm till 06:00 pm CET
We are at your disposal for:

  • detailed product information
  • fashion tips
  • order assistance
  • questions about shipping
  • problems with returns


You can call us at +39 0761 398011 or you can send an e-mail to:

  • customerservice@eleonorabonucci.com (orders and shipping)
  • richiestainformazioni@eleonorabonucci.com (product information)
  • returns@eleonorabonucci.com (returns)
  • info@eleonorabonucci.com (general info)